Once or twice a week, we get an email from someone looking to replace a game component. Sometimes they’ve lost a Tsuro tile. Other times they’ve misplaced a domino or dropped a Roll For It! die into the abyss between the couch cushions. (You know the one.)Whatever the situation, we’re always happy to replace the parts so folks can get back to playing.
While making our customers happy makes us happy, what we love most about these emails are the stories behind the missing pieces. One player’s three-year-old brother was so offended by a Roll For It! die that he chucked it into the fourth dimension. Dakota, a black Russian terrier, was forced off the board in the most controversial Tsuro game of the decade and took his vengeance on the game itself. Other messages are simply regarding pieces that have the usual wear and tear of constant use—a dog-eared card here, a scuffed domino there. Nothing makes us happier than seeing a well-loved game.